Interacting with us on social media

The Competition Bureau uses Twitter, Facebook, LinkedIn and YouTube to engage and communicate clearly, quickly and in a user‑friendly manner with Canadians. The following information applies to the Bureau’s official social media accounts, including:

Note

Any other social media page or channel bearing the Bureau’s name is not an official Competition Bureau account.

Complaints

To notify the Competition Bureau of a company or individual that you believe has engaged in anti‑competitive practices, you can file a complaint.

Questions and information requests

To request additional information regarding the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act, the Precious Metals Marking Act or the Competition Bureau mandate, submit an information request.

Media requests

Reporters may send questions to Media Relations Enquiries at ic.media‑cb‑bc.ic@canada.ca.

Content and frequency

We use our social media accounts to share information. Follow, like or subscribe to our social media accounts to get the latest information about our programs, services and announcements.

Because the servers of social media platforms are managed by a third party, our social media accounts are subject to downtime that may be out of our control. As such, we accept no responsibility for platforms becoming unresponsive or unavailable.

Links to other websites and ads

Our social media accounts may post or display links or ads for websites that are not under our control. The Government of Canada is not responsible for the information found through these links or ads, nor does it endorse the sites or their content.

Following , "favouriting" and subscribing

Our decision to "follow," "favourite" or "subscribe" to another social media account does not imply an endorsement of that account, channel, page or site, and neither does sharing (re‑tweeting, reposting or linking to) content from another user.

Comments and interaction

We will read comments and participate in discussions when appropriate. Questions submitted after hours, on weekends or during official holidays will be read and responded to as soon as possible.

We ask that your comments be relevant and respectful. We reserve the right to delete comments that violate this notice, and the user may be blocked and reported to prevent further inappropriate comments.

We reserve the right to edit or remove comments that:

  • Contain personal information;
  • Are contrary to the principles of the Canadian Charter of Rights and Freedoms;
  • Express racist, hateful, sexist, homophobic, slanderous, insulting or life‑threatening messages;
  • Put forward serious, unproven or inaccurate accusations against individuals or organizations;
  • Are aggressive, coarse, violent, obscene or pornographic;
  • Are offensive, rude or abusive to an individual or an organization;
  • Are not sent by the author or are put forward for advertising purposes;
  • Encourage illegal activity;
  • Contain partisan comments
  • Are written in a language other than English or French;
  • Are unintelligible or irrelevant;
  • Are repetitive or spam; and
  • Do not, in our opinion, add to the normal flow of the discussion.

In short, please be respectful and make sure that your comments are relevant to where they are posted. The views of users commenting on our social media accounts do not necessarily represent the views of the Competition Bureau or the Government of Canada.

Accessibility of social media platforms

Social media platforms are third‑party service providers and are not bound by Government of Canada standards for Web accessibility.

If you have difficulty accessing content on our social media accounts, please contact us and we will try to solve the problem or provide you with the information in a different format.

Copyright

Information that we post is subject to the Copyright Act.

Privacy

Our social media accounts are not Government of Canada websites and represent only our presence on third‑party service providers.

For more information, please refer to our Privacy Notice regarding third‑party social media.

Official languages

Many social media platforms have multiple language options and provide instructions on how to set your preferences. The Government of Canada respects the Official Languages Act and is committed to ensuring that our information is available in both French and English and that both versions are of equal quality.

We reply to comments in the official language in which they are posted. If we think the response is a question of general public interest, we may respond in both official languages.

We may share links that direct users to sites of organizations or other entities that are not subject to the Official Languages Act and available only in the language(s) in which they are written.

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