A1.

The CA Identification Number is an identification number obtained by applying to the Competition Bureau. This identification number, commonly referred to as "CA Number", is registered for the exclusive use of a Canadian dealer on the label of a consumer textile article in place of a name and postal address.

A2.

As per section 2 of the Textile Labelling Act, the "dealer" is the person who:

• manufactures, processes, or finishes textile fibre products; or
• is engaged in the business of importing or selling any textile fibre products.

A3.

It is the responsibility of the dealer:

• to ensure that all information provided on textile labels and in advertisements is accurate;
• to comply with the Textile Labelling Act and Textile Labelling and Advertising Regulations for all articles which bear their CA Identification Number; and
• to notify the Information Centre of the Competition Bureau in writing should they:
  • transfer their business to another dealer;
  • change the name or address under which they carry on business;
  • cease to carry on business;
  • change any relevant information such as "name of authorized official", "phone number", etc.

A4.

No. Canadian dealers use this number to meet provisions of the Textile Labelling Act which require prescribed consumer textile articles to be labelled with:

• the full name and address of the dealer; or
• a CA Identification Number.

A5.

Online:
See details by clicking on this link: Online Application.

Mail: Download PDF application form here:
CA Identification Number Application Form
(PDF, 53 KB, 2 Pages).

The mailing address is:
Information Centre
Competition Bureau
50 Victoria Street
Gatineau, Quebec
K1A 0C9

Fax: For security reasons, applications sent by fax are not accepted.

A6.

The one-time payment for the registration fee is one hundred dollars ($100.00).

• The fee for online registration is payable upon application by MasterCard, VISA or American Express.
• The fee for mail registration is payable upon application by cheque or money order, made payable to the Receiver General for Canada.
• Payments in cash are not accepted.

A7.

Generally a few days. We do not offer same-day service or preferential treatment to anyone, regardless of the situation.

A8.

No. We mail you a letter advising you of the CA Identification Number that has been issued to you, as soon as the application and the payment have been successfully processed.

A9.

To meet provisions of the Textile Labelling Act dealers are required to label consumer textile articles with their business name and address. See the Textile Labelling Act, Regulations and Guide for more details.

A10.

No. No number can substitute for a business name and address or CA Identification Number on the label of consumer textile articles.

A11.

Yes. While there is no need for a dealer to have more than one CA Identification Number, some dealers prefer to purchase more than one to differentiate their product lines.

A12.

You are required to update the information in your application with the Information Centre of the Competition Bureau if there is any change in your business name or address.

See FAQ #3 "What are the dealer's responsibilities" for more details.

A13.

Textile Labelling Act

Section 12 of the Textile Labelling and Advertising Regulations

Guide to the Textile Labelling and Advertising Regulations

A14.

It is the responsibility of the dealer to notify the Information Centre of the Competition Bureau in writing should they:

• transfer their business to another dealer;
• change the name or address under which they carry on business;
• cease to carry on business;
• change any relevant information such as "name of authorized official", "phone number", etc.

Mail:
Information Centre
Competition Bureau
50 Victoria Street
Gatineau, Quebec
K1A 0C9

Online:
Update your CA Identification Number

Fax:
819-997-0324

A15.

If you want a reimbursement, please contact the Information Centre and make sure to have in hand the Transaction ID which appears on the Transaction Approved page. You will be directed to this page, once you have made your payment.

You can contact the Information Centre by:

Mail:
Information Centre
Competition Bureau
50 Victoria Street
Gatineau, Quebec
K1A 0C9

Online:
Information Request

Telephone:
819-997-4282
Toll free: 1-800-348-5358
TTY (hearing impaired): 1-800-642-3844

Fax:
819-997-0324