Video Gallery

The Competition Bureau is helping Canadian businesses and consumers access more information by offering educational and entertaining videos on various topics. These videos also help the public get a better understanding of the Bureau’s work.

* Our videos are also available on our YouTube channel.

Videos on the Bureau's work

The Bureau has produced various videos to better assist businesses and consummers in recognizing and preventing anti‑competitive conduct, including support in establishing effective compliance programs within their organizations.

Welcome to the Competition Bureau!

Transcript

Healthy competition: it’s a phrase we hear all the time.

But it’s more than that — it’s an essential value, an enabling force that creates energy and innovation.

In this vast, diverse nation, the heartbeat of a healthy economy echoes in every corner, driven by a competitive environment.

A healthy competitive economy increases productivity and benefits us all with lower prices and more choice.

Canadian innovation — in a huge variety of sectors — has captured the attention of the entire world… and beyond!

But when competition is unhealthy… dishonest… illegal…the effects can be devastating for business… and for Canadian consumers as well.

We are the Competition Bureau of Canada.

We are the “watchdog” of competition.

We enforce the Competition Act and will not hesitate to take action when business is NOT carried out in ways that are truthful, fair and legal.

We use a balanced approach to deliver our mandate through enforcement, advocacy and outreach…and the lens of the 4 Cs:

Canadians — we advocate for and protect Canadian consumers and ensure that businesses continue to prosper in a competitive and innovative marketplace.

Compliance — we take action and work with our partners to promote compliance so that Canadians are not victimized.

Collaboration — we work with other agencies and stakeholders to extend our reach to promote competitiveness and innovation.

Communication — we tell people about the work that we do so that consumers are informed and businesses are guided.

The Competition Bureau operates at the very highest standard, with these as our operating principles:

Fairness: striving to strike the right balance between compliance and enforcement

Predictability: providing the right and most timely information about the work that we do, to inform consumers and to allow business to take appropriate actions to comply with the Act

Timeliness: Moving quickly and efficiently as we deal with issues affecting Canadians

Transparency: We believe in an open and honest approach to the work of the Bureau, knowing that we must always be prepared to be judged by the standards we set

Confidentiality: using all possible means to protect confidential or commercially sensitive information

At the Competition Bureau, we will continue to ensure that Canadian consumers and businesses enjoy the advantages of a competitive, innovative marketplace and a strong economy, thereby benefitting Canadians with lower prices, more choice and a better standard of living.

To learn more about the Competition Bureau, visit our website at www.competitionbureau.gc.ca

(Canada Wordmark)

Video Length: 3 minutes, 23 seconds

Fair Play

Transcript

In its simplest sense, business is a lot like one of our favourite games:

hockey.

And competition in business is like a couple of hockey teams that go out on the ice and try to win.

In business, you have two or more entities (teams) working in an industry or a sector…

everyone is focused on winning.

Your competitive environment could be anything from burgers to building management,

from aerospace… to nanospace, but it’s the same basic principle:

Healthy competition benefits all Canadians by increasing product choice, keeping prices low, and fostering innovation.

In hockey, if we simply turned the cameras on and let the teams play without:

  • rules and regulations (like offside and icing)
  • rules for players and coaches’ conduct on the ice … and off…
  • and referees and linesmen…

… the result would be unfair and confusing.

What holds it all together (for the most part) is structure, rules,

systems and people who enforce the rules and keep the game fair and clean. [scoreboard buzzer]

The Commissioner of Competition and the Bureau

are a lot like the referees who ensure fair play and call infractions during the game.

We’re here to be sure that people play by the rules,

and to observe how the game is played in order to ensure compliance with these rules.

Governed by the Competition Act and other laws (our rule book), we have the power

to seek corrective action against improper conduct.

Let’s talk about if one kids’ hockey team gathered players together that were forty pounds heavier,

five inches taller and three years older than every other team …

… they’d obviously be dominant.

If they headed out on the ice against smaller, younger players and played an overly physical and dirty game,

that would be what we call abuse of dominance.

We move into action when this sort of anti‑competitive behaviour goes on.

Another example.

Imagine that there are only two hockey arenas in a community.

The owners of these arenas compete to sell ice time to local teams and others wanting to rent the ice.

Now suppose that the owners agree to merge their operations.

This merger could result in higher prices for ice time and/or a reduction in services offered.

While most mergers are pro‑competitive and good for the economy, this one…doesn’t look good,

and it is possible we would review it to make sure the market remains competitive.

Here’s the next instance:

An out‑of‑town kids tournament is coming.

Buses will be needed, and the league seeks quotes for the best rental deal in town.

However, two bus operators get together to rig the bids

so that they could fix the outcome of the winning bid and charge a much higher price.

That’s bid‑rigging: It’s a kind of fraud when businesses rig the outcome of a bidding process at consumers’ expense.

One more:

A team advertises free parking for all home games to anyone who buys season tickets online…

but hides the fact that the offer only applies to the most expensive seats.

Buyers of other seats could be misled, and have to fork out for parking at every game.

This is misleading advertising. Consumers are misled into paying much more than they expect… and that’s no good.

It’s really simple: play fair… and the game goes on: it’s business as usual.

Cut corners or cheat… and you may face serious consequences‑large monetary penalties,

compensation for consumers, hefty fines or even lengthy jail terms.

By the way, we also encourage the public to report any wrongdoing.

It’s all aboutend keeping the marketplace fair and competitive.

At the Competition Bureau, we are watching and reviewing and analyzing the game from ALL angles.

Hi, I am the Commissioner of Competition.

We, at the Bureau, simply ask businesses to play by the rules, and when they don’t,

we are committed to making sure they wind up “in the box”.

Compete to win and…play fair!

Video Length: 4 minutes, 38 seconds

Promoting Corporate Compliance

Transcript

We’re the Competition Bureau of Canada.

And if you’re watching this video, chances are that you are part of a Canadian business.

Well, we’d like to talk to you about a little thing we call COMPLIANCE.

Let’s get started.

First of all… we believe that competition is a healthy thing, and a positive force in our market economy.

Healthy competition takes place at every level in business in Canada… even the most humble ones!

It’s a fact that many innovations have come about by the need to carve out a special niche or compete against competitors.

And that’s often how great ideas and great products are born.

But… people don’t always play fair.

Sometimes, companies take wrongful actions to draw customers away from competitors who offer products or services in an honest manner.

Such conduct may go against the Competition Act.

It’s not fair.

It’s not honest.

And the losers in this battle for loyalty and attention are the consumers, the competitors and the Canadian economy.

We’re talking about price‑fixing, bid‑rigging, false or misleading representations, abuse of dominance, and a lot of other ways in which some businesses act fraudulently or non‑competitively.

Fact is, every business in this country is required to act lawfully,

and the risks and penalties of NOT complying with the Competition Act and other legislation governing business can be… devastating.

So… it just makes sense to build your own solid compliance program, a program that will help you to identify and detect things you or your employees might be doing wrong, and to put processes in place to establish procedures, training, and monitoring that will help you keep your ship on the right course.

A compliance program is a way of operating that involves everyone… meaning all employees from the mailroom to the executive offices.

As a business leader, you need to build in the time, the resources, and the collective will to make your compliance regime… business as usual.

Building an effective and credible compliance program can help you create what we call a “culture of compliance”, and it will solidify your reputation.

Just makes sense, right?

I mean, who wants law suits, fines, bad publicity and… jail time?

So start with us: We have tools to help you build a rock‑solid compliance program for your company.

Visit our website and check our Corporate Compliance Programs bulletin at www.competitionbureau.gc.ca.

Complying with the law is good for business, good for consumers and good for the economy.

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Video Length: 3 minutes, 20 seconds

Anti‑Fraud Videos Film strip of fraud prevention videos

As part of Fraud Prevention Month, the Bureau is proud to present a series of animated videos that profile some of the most common types of scams featured in The Little Black Book of Scams.

By bringing to life the warnings and advice contained in the booklet, the videos demonstrate the tactics that fraudsters use to deceive consumers and businesses, and show Canadians how they can protect themselves and their families from fraud.

Service Scams

Transcript

Narrator: Ever heard this one?

Telephone voice: Hello? Mrs Smith?

I’m sorry to tell you, but your COMPUTER is DEATHLY ILL!

It’s on its LAST LEGS! It’s going to die in seconds and you will lose ALL YOUR PERSONAL INFORMATION!!!

Uhhh… can we just take control of your computer for a minute to...fix it?

Narrator: Or how about THIS one?

Telephone voice: Mrs. Smith? This is your lucky day!!

I’m going to singlehandedly lower the interest rate on your credit card.

You’ll save thousands and thousands of dollars…

… if you just verify your credit card number by giving it to me right now!!

Narrator: From bogus extended warranties to door to door sales to high‑pressure sales tactics used to scare people

about everything from furnaces to computers to home security, service scams are committed by crooks

trying to get you to believe that a stranger on the phone…

… or a stranger who comes to the door whom you’ve never met…

from an organization you don’t recognize… should be trusted.

You’d think that would never work.

And yet innocent people get burned all the time, compromising their personal information… and losing their money.

How can YOU keep from getting scammed?

Here are two important things:

If you're interested in an offer, ask for ID and KNOW who you're dealing with.

And remember: Only your EXISTING service provider can offer you better rates for their services.

Be wary of strangers pressuring you by offering deals for a limited time.

And always ask yourself — If I give my information to this stranger… am I putting myself at risk?

If the answer is even maybe… say no. Hang up. Close the door.

Watch out for service scams.

A message from the Competition Bureau of Canada… and the Little Black Book of Scams.

Video Length: 2 minutes, 03 seconds

Charity Scams

Transcript

Health, environment, arts, anti‑poverty, international aid —

there are literally hundreds of thousands of worthwhile causes out there.

And it’s our natural instinct to help out by giving.

But in the slippery world of charity scams, crooks prey on your generosity

and your desire to help, pouncing on what they think is your “weak spot”.

They will ask you to give to non‑existent charities, or they will go to great lengths to imitate legitimate ones.

They are especially devious in times of trouble, asking you to give to

the latest earthquake or flood or other disaster, through charities that seem for real, but aren’t.

Here’s what to watch for: High‑pressure phone tactics,

door‑to‑door canvassers who are pushy,

and who can’t prove they’re with a CRA‑registered charity,

and unsolicited emails.

Watch out also for call centres who want your personal information —

your address, and most especially your banking information or a credit card number. Don’t give them anything!!

Here’s the bottom line.

Only YOU should be in control of your giving.

That means YOU choose who gets your money, how much, and when.

If you have the slightest suspicion, check the Canada Revenue Agency’s list of REGISTERED Canadian charities…

… and remember that you –that’s right, YOU — have the right to say NO.

A message from the Competition Bureau of Canada… and the Little Black Book of Scams.

Video Length: 1 minute, 47 seconds

Dating and Romance Scams

Transcript

Ahh… romance. Ain’t it grand?

When love is in the air, everything seems a bit brighter…

and often, people say goodbye to logic and judgement!

You see, Cupid has some cousins… and these guys are not good guys.

Some dating and romance scams work by setting up dating web sites

that make you pay for each email or message you send and receive.

Scammers will then attempt to keep you writing back, and paying money for the use of the web site.

Even on a legitimate dating site, you might fall in love with a person from a far‑away country

who happens to have a very convincing story about a sick family member.

As romance blossoms, the idea of sending them money to help their situation just happens to pop up.

Others ask you to help them get out of the country they’re living in by sending a large amount of money.

Between the virtual hugs and kisses, they’ll ask for your banking details…

and your bank account — and your heart — will be broken.

When love is in the air… we’re vulnerable.

We want to believe the best about those we communicate with on line or even through letters.

But over and over again, it’s been proven that your romance will end up being all about your money

getting into the hands of someone who is definitely not… your type.

Check web site addresses carefully and make sure the sites are legitimate.

Never send money or give financial information to anyone.

Don’t let Cupid’s cousins break YOUR heart.

With love, from the Competition Bureau of Canada… and the Little Black Book of Scams.

Video Length: 1 minute, 54 seconds

Emergency Scams

Transcript

Of all the scams in the Little Black Book of Scams,

we’re pretty sure that Emergency scams wins the "Most Despicable" prize.

Often targeting grandparents, and playing on their emotions to rob them of money,

scammers phone the innocent senior, claiming to be one of their grandchildren…

and saying, usually with a high level of emotion,

that they are in some kind of serious trouble and need money immediately.

Techniques include saying they’ve been in a car accident or are stuck in a foreign country.

To make the scam even more disturbing and realistic,

the grandparent often also receives a call from a fake police officer or lawyer.

All of this is carefully orchestrated by the scammers who are talented actors,

and it’s all designed to get YOU to make a decision based on emotion, and not logic.

Emergency scams are all about stealing money… and when emotions run high,

people too often give out their banking information

or actually go through the process of wiring money to the scammer.

Always ask if the call makes sense…

if the person on the phone really behaves like the relative you know and love.

Take the time to call other relatives to verify the story before doing anything.

Protect yourself AND your loved ones from emergency scams.

A message from the Competition Bureau of Canada… and the Little Black Book of Scams.

Video Length: 1 minute, 43 seconds

Health and Medical Scams

Transcript

When you or a relative isn’t feeling well, or has a serious chronic health condition,

you’d give anything to find a way to make them healthy again.

That’s absolutely natural.

Unfortunately, some of the nastiest scammers in the business prey on your concern,

or your desire for a cure —

whether it’s for losing weight, or a “miracle cure” for serious conditions like cancer.

Scammers promise what seem like legitimate alternative medicines and remedies,

and often show you testimonials from supposed patients who have been “cured”.

They’re bogus — and they are a despicable way to exploit people who just want to get better.

Weight loss crooks promise you dramatic weight loss with little or no effort,

usually through the use of pills, patches, creams, revolutionary exercises or devices, or bizarre diets.

Not only are most of these miracles pure nonsense, many of them can actually put your health at significant risk.

Fake on‑line pharmacies offer you drastic reductions on medicines —

and they specialize in ones that you really can only get with a physician’s prescription.

And sometimes, you find it impossible to cancel the hidden charges that keep coming from "free" trial offers.

Usually, you just lose your money, but if you actually GET the medications,

there’s no guarantee they’re the real thing — which might put your health even more at isk.

Your health is serious business. Health care has to begin with your health care team —

the doctors and nurses and pharmacists licensed to practice here in Canada.

Anybody else… could really hurt you or the people you love.

A message from the Competition Bureau of Canada… and the Little Black Book of Scams.

Video Length: 2 minutes, 04 seconds

Money Transfer Request Scams

Transcript

A funny thing happens to some people sometimes.

Even the most sensible person can sometimes get fooled into thinking

that what is too good to be true… just MIGHT be true.

And all their logic and judgement fly away… like birds going south for the winter.

The classic example is the scam in which you are “personally” asked by the King

of a deep dark mysterious country (or maybe his brother) to move a few million dollars into your account…

— and told to keep a hefty chunk for your troubles AFTER you pay some taxes and banking fees.

Uh… no. The money will never come… and the scammer profits from those “taxes and charges” you paid him.

In an inheritance scam, the clever crook tells you that a long‑lost relative has left you a huge inheritance,

and if you’d ever so kindly share your intimate personal details and bank account info… the money will be right along.

Uh… no again. Your dead Uncle Waldo may not even exist… and your identity and maybe your money — have been stolen.

Business people should watch out for Overpayment scams, which work on the same basic principle.

A crook pays way too much for an item you’re selling by mail or on line,

then swears the overpayment was an oversight, and asks you to refund the difference.

But when you do the refund before their original cheque has cleared, you will find that it was all a lie…

their original cheque bounces, and your money is gone.

We can never say it enough: If it sounds too good to be true… don’t you think it probably is?

Do your research. Use your judgement.

And check the Canadian Anti‑Fraud Centre for information on how to protect yourself.

A message from the Competition Bureau of Canada… and the Little Black Book of Scams.

Video Length: 2 minutes, 09 seconds

Pyramid Schemes

Transcript

Look up. Look waaaaaayyyy up.

This is the graphic representation of a pyramid scheme…

an illegal scheme in which you (and often your friends and family) become involved

as the building blocks of something that is supposed to make you a fortune…

by getting you to commit your hard‑earned cash for the promise of a big return.

And not only do you have to commit your money…

you are expected — actually, you are expected to recruit the people around you as well,

getting them to put money into the scheme.

Pyramid schemes, and their cousin, the Ponzi Scheme,

have been around for along time, and they’re usually designed to look pretty slick.

But there’s a problem. They’re built on lies, deception and… well, a lot of hot air.

The scammers make their money by taking money from people they recruit…

people like you, and your cousin Elmo…

and they don’t care when the pyramid falls down, because… they’re history.

Pyramid schemes and Ponzi schemes are illegal.

Protect yourself by asking the tough questions:

If I’m not selling a genuine product or service, is participation in this activity legitmate and legal?

If you do have to buy something in order to join a plan,

if you have to buy very large quantities of products, or if you can't return them,

you may be dealing with an illegal pyramid scheme.

Investing and being part of small businesses is perfectly fine, but you MUST do your research,

and you MUST stay away from high‑pressure sales tactics, especially at meetings and seminars.

What goes up… is almost certainly going to come tumbling down.

A message from the Competition Bureau of Canada… and the Little Black Book of Scams.

Video Length: 2 minutes, 05 seconds

Lotteries, Sweepstakes and Contests

Transcript

It’s Wednesday morning… and you open an email or answer your phone.

Suddenly — your life changes!!!

“Congratulations! You’ve just won a lottery/a cruise/a shopping spree/a BRAND… NEW… CAR!!!”

Yes… you’re already a WINNER!!!

Or are you?

Scammers and fraudsters play upon the universal desire to win big…

… with lottery, sweepstakes and contest scams designed to put money in their pockets…

… as they profit by making you pay premium text or phone rates, bogus “fees” or hidden costs.

Even worse, many of these scams are designed SPECIFICALLY to steal your banking and other personal information…

… after which the fraudsters cash in by stealing from you or holding your data for ransom.

Fact is, if you didn’t enter a contest, or buy a ticket,

there’s no way you are a lawful, legal winner of ANYTHING…

and your “scam alert” should be ringing in your head.

Here’s a “winning” formula:

Only buy legitimate tickets for lotteries…

Be wary of premium rate phone numbers or premium texts

Don’t send money for fees or taxes to people you don’t know and trust…

Don’t give away your banking information or any other personal information — EVER.

Be smart — and good luck!

A message from the Competition Bureau of Canada… and the Little Black Book of Scams.

Video Length: 1 minute, 44 seconds

Small Business Scams

Transcript

Being a small independent businessperson is a little like setting out on a great voyage of discovery!

It’s a big adventure, but you’ve got to watch out for scammers,

who may try to jump into your boat and snack on you…

in different ways relating to business communications and the things you need to run your business, too.

For example…

W. W. Whaaat?

Because you don’t think about it often,

the uncertainty around renewing your internet domain name creates an opportunity for crooks…

.. who figure out when you’re about to renew, and tell you they’re handling it.

Be sure to verify who you are dealing with.

Toner Madness!

Finally, from paper clips to accounting services,

there are a ton of bogus companies and services out there that may try to convince you you’re already a regular customer.

Beware of pressure, promises, and pompous people on the phone.

It’s right here on page 976!:

Fake ads and directory listings are big business for scammers,

who present you with an invoice that looks real… but you don’t get what you expect.

Take a really close look — watch out for scams!

If you’re in business, protect your assets.

Don’t give up your information, get it in writing, and ask for proof — every time!

Check out The Little Black Book of Scams.

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Video Length: 1 minute, 35 seconds

Job and Employment Scams

Transcript

Face it…

we all know that you have to work hard to make money.

But don’t you secretly wish there was a shortcut to money and wealth?

Well, that’s where crooks jump in with employment scams:

making big promises to people looking for jobs …

taking their money…

and delivering…

nothing.

If you hear this —

"Make a fortune without leaving your living room!!!"

it could be a front for an illegal money laundering activity or a pyramid scheme.

Either way… it’s almost certainly a fairy tale.

If you hear this —

"Just invest a few hundred dollars up front and we’ll set you up for life!"…

what do you think the scammers are really after?

Yep… your cash.

Once they’ve got it… you’ve got a garage full of useless products… and they’re history.

And if you hear this ‑

"You're hired...as our secret shopper!"

…beware.

Crooks may ask you to deposit into your bank account cheques they send you,

take a "commission", and then send money back to them through a money transfer service.

Problem is, the cheques are fake….

and your bank account takes the hit.

There’s no shortcut to wealth.

Do your research.

Hang on to your personal information,

and really look hard at any job that seems too good to be true…

because it almost certainly is.

Learn more — check out The Little Black Book of Scams.

(Canada Wordmark)

Video Length: 1 minute, 35 seconds

Internet Scams

Transcript

Here are some new words that have crept into our language:

Spam…

Phishing…

Malware…

“Malicious pop‑up”!

And how about this one:

Trojan horse…

Yes, the Internet is a beautiful thing…

but it’s full of weird words and devious traps — 

and you need to be aware of them, because criminals LOVE the Internet.

Here we go:

Malicious software — 

scammers try to install this software on your computer

so they can get access to files with your precious personal information.

ALWAYS SAY NO.

Don’t click on links or pop‑ups, especially in an unsolicited, or spam, email.

Stay away… hit delete.

Oh, by the way, Spam is unwanted email…

and it doesn’t come in a can!

Phishing — no pole, no water, no net…

but it’s all about fake, real‑looking emails that appear to come from places you trust — like your bank.

But they’re not.

No REAL trusted institution will EVER ask you for personal info by email.

Don’t take the bait… hit delete.

On‑line auctions and Internet shopping — 

after you’ve chosen an item, scammers try to pull you outside the legitimate auction site,

then get your payment information… and disappear.

You lose your set of steak knives… and your money.

Use common sense.

Good auction sites rely on trusted payment processes.

This is the ultimate case of “buyer beware”!

So…. The Internet is a wonderful thing… if you think it through and avoid fraud.

Check out The Little Black Book of Scams.

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Video Length: 1 minute, 58 seconds

Mobile Phone Scams

Transcript

Hello?

Helloooo?

Mobile phones and smart phones are wonderful things.

But they’re also magnets for crooks and scammers who love to work through texting or SMS.

Listen:

"Hey — the best ringtones ever!!! And they’re Practically free!"

Nope. Not always.

You might wind up subscribing to a service that will keep

sending ringtones to you at prices that you won’t want to hear about.

Stay with companies you know and trust… or just text "STOP".

"Tell us who won the Stanley Cup in 1921 — and you could win BIG!!"

Uh… no.

Trivia contests may seem like fun at first, but scammers charge high rates or hidden fees for you to participate,

and sometimes make the contest impossible to win.

Final answer? Unless it’s a source you trust, stay away.

Here are two more… and they’re nasty.

Missed call scams are numbers that show up on your phone when scammers purposely hang up before you can answer.

Calling back could cost you plenty.

“Hey it’s me… your best friend BOB!!!!”

Text/SMS scams are messages that look like they’re from someone you know… but they’re not.

BOTH of these can cost you a lot of money and you get charged premium rates.

If you don’t know the person or the number… don’t respond.

So…. Learn how to put the brakes on phone scams and avoid fraud.

Check out The Little Black Book of Scams.

(Canada Wordmark)

Video Length: 1 minute, 39 seconds

Cartel Videos Empty Board Room

The Bureau has produced these videos to assist businesses and trade associations in recognizing and preventing cartel activity and other anti‑competitive conduct.

Anti‑Cartel Day 2015

Transcript

Cartels are harmful to Canadians and the Canadian economy.

As part of Fraud Prevention Month,

the Competition Bureau holds Anti‑cartel Day

to help Canadians recognize, report and stop cartel activity.

This year, Anti‑cartel Day is being held on March 26.

When competitors fix prices, restrict output,

allocate customers or markets, or rig bids,

both businesses and consumers suffer.

Businesses might not be able to compete,

and everyone has to live with the higher prices,

decreased product choice and reduced innovation.

Anti‑cartel Day is an opportunity for us to educate

businesses about how to detect

and prevent different cartel activities,

and why it's so important for them to comply

with the Competition Act.

It's important for them to know that the consequences

of engaging in cartel activities can be devastating.

These are very serious criminal offences,

and offenders may face large fines, lawsuits,

damage to their reputation, and even jail time.

Through materials distributed on the Bureau's website,

Facebook page and YouTube channel,

and during in‑person presentations in various cities,

the Bureau will inform businesses about their role

in safeguarding their business and ensuring

a fair and competitive marketplace.

We will also publish new videos on bid‑rigging and collusion,

we have created a new portal on our website intended

for the construction industry, and we have prepared informative

one‑pagers on different topics related to collusion.

Cartels are usually secret and difficult to detect.

If you or anyone you know is involved in a cartel

and would like to step away from illegal activity,

contact the Bureau to learn more about

the Immunity and Leniency Programs.

The Whistleblowing Initiative is another way for members

of the public to report cartel activity to the Bureau.

Anti‑cartel Day is our way of raising awareness

about the negative impact that cartels have on consumers

and businesses, and encouraging everyone to work together

to strengthen the Canadian economy.

For more information and to access our materials

regarding cartels, visit our website.

Video Length: 2 minutes, 38 seconds

Bid‑rigging: Compete legally!

Transcript

Everybody loves to be a winner.

Sometimes it's by luck.

Most times it's by good old‑fashioned hard work.

Just ask any businessperson.

Business — any type of business — is very competitive, especially when bidding for jobs.

Well, at least bidding is supposed to be competitive...

Some companies try to avoid competition by rigging bids.

And THAT'S illegal!

Let's put our heads together on this one.

If you make some changes to your bid and let me win this job, I'll fix my bid to your advantage on the next one!

Make sense?

It's illegal to submit cover bids to give the impression of a competitive bidding process.

Your punishment can include a big fine, even jail time!

Psst! Did you see that latest call for tenders? Look, no need for us to compete against each other!

You bid higher than me this time, so I win.

I'll bid higher than you next time, and it's yours! Agreed?

We'll make a bundle!

Maybe.

Or you could simply find yourself in jail with a criminal record.

Hello?

So I heard you submitted your bid yesterday.

Me too!

Tell you what... if you withdraw your bid on this one, I'll do the same for you on the next one!

Deal?

Bad deal!

Think of your reputation and credibility ruined!

Busted as a cheat!

OK then, what about this...

You can bid on all the jobs in this area here, and I'll bid on all the jobs over there. Sounds good?

Sounds like trouble.

It's illegal for suppliers to agree not to compete in designated geographic regions or for specific customers.

One more example!

Well, how about I alone bid on this call for tenders, and won't bid on the next one so that you get your chance?

Nope! That's called bid suppression. Bad move!

But here's a great way to come clean!

If you have been involved in cover bidding, bid rotation, bid withdrawal, bid suppression or market division, you could be eligible for immunity from prosecution if you are first to report the offence to the Competition Bureau.

Others who self‑report early in the Bureau's investigation may also qualify for lenient treatment.

If you suspect someone of bid‑rigging, contact the Competition Bureau immediately to report it.

Bid‑rigging is a criminal offence under Canada's Competition Act.

Whether this occurs on government projects or in the private sector, the increased costs are ultimately passed on to the public.

Firms and individuals convicted of bid‑rigging face fines at the discretion of the court or jail time up to 14 years, or both.

So be a winner.

Compete to win.

Do things the right way; the legal way.

For more information, visit our website.

Video Length: 3 minutes, 09 seconds

Cartels: What You Don't Know Can Hurt You

Transcript

Like any business owner,

you want to grow your company and make a profit.

But there are many hazards to watch out for, like cartels.

A cartel is a group of independent businesses

that agree to engage in anti‑competitive activities

like fixing prices, allocating customers or markets,

restricting production or rigging bids.

Cartels are harmful and illegal because they lead to

higher prices, decreased product choice

and less innovation.

They can be big or small,

with various degrees of formality and secrecy

from a loose arrangement made over dinner

to highly structured agreements

with exclusive membership rules.

In fact, you might be taking part in illegal behaviour

and not even know it!

Say you and another company are bidding for the same work.

You agree to drop your bid or raise your prices

so the other guy wins the contract.

Or maybe you and a competitor agree not to expand

into each other's markets,

ensuring both sides remain profitable.

Many business owners aren't aware

that these kinds of agreements

are illegal under the Competition Act

and can result in fines, jail time or both.

If you think you're involved in a cartel but are worried

about the consequences of disclosing your actions

there are advantages to talking to the Competition Bureau.

For instance, you may be granted immunity from prosecution

if you're the first to tell us about your cartel's activities.

If others have already come forward, you may

receive lenient treatment by sharing what you know.

And if you're not directly involved in a cartel,

you can still provide information to us

as a whistleblower, confidentially if requested.

What you don't know about cartels can hurt you.

Visit our website today

to learn more about the tools and programs available

to help protect you and your business.

Video Length: 2 minutes, 38 seconds

Emerging Competition Issues Workshop Emerging competition issues workshop, January 2016: keeping pace in a changing world

Emerging competition issues workshop, January 2016: keeping pace in a changing world

The Competition Bureau brought together world experts in emerging competition issues in January 2016 to discuss how innovative new business models are affecting the competitive landscape in Canada, the use of non‑price effects in competition assessment, and how competition policy can keep up with the rapid pace of change.

Marina Lao: Director of Office of Policy Planning — U.S. Federal Trade Commission

Transcript

I thought what was most interesting about the conversation this morning

was how the views of the different countries were relatively similar.

We all agree that regulation of disruptive new models are very important.

But we have to regulate wisely. We have to regulate smartly.

What we want to aim for is a regulatory framework that is going to allow the new technologies,

the new business models to flourish and to develop to their full potential,

while not eroding appropriate consumer protections.

The nature of competition, I do not really think it is changing so much

as it goes through ebbs and flows and we are at the time where we are having drastic changes.

So when Joseph Schumpeter talked about creative destruction

I think we are at that period where the changes are fast.

They are not incremental changes but they are fast changes.

But this has happened in history.

If you think about the supermarket revolution in the 1920s and 1930s where you had

the supermarkets replaced mom and pops so I think there is a flow to it

and we are at the flow where we have a lot of innovation right now. Massive innovation.

Video Length: 1 minute, 39 seconds

Maurice E. Stucke: Professor, University of Tennessee

Transcript

If competition is good then the antithesis of that is regulation is bad,

but now we are going into these platforms that amass a great amount of data and can price efficiently.

Might there also be an opportunity for smarter regulation.

So rather than having competition good, regulation bad, maybe some of the old forms of regulation

may be bad but might this open up to new forms of regulation where you might engage in dynamic pricing and the like.

And I can just give one quick example.

San Francisco now is experimenting with parking metres and rather than having one fixed price

and you are driving around San Francisco looking for the right parking meter,

using the sensors and data that it collects it can now have

variable pricing based on how frequent, how occupied a particular area is.

So if there are fewer parking spaces in a particular region the prices go up.

If there are a lot of underutilizing parking spaces the pricing goes down.

And you get an app to see where the available parking spaces are.

So San Francisco discovered from its smart technology numerous benefits

including environmental benefits, less pollution.

Also saving time for users trying to find a parking space and less congestion as a result

as drivers are circling around the city.

So might there be an opportunity for smarter regulation and we can have smarter competition as well.

Video Length: 1 minute, 55 seconds

George Addy: Senior partner, Competition & Foreign Investment — Davies Ward Phillips & Vineberg

Transcript

What I took from the last panel discussion was,

that there is a lot of smart people giving a lot of thought

to how to deal with non‑price effects in an antitrust analysis.

How to factor those into an analysis and something that I took away from it as well

is a recognition that those issues aren’t easy,

they are complex and that people have to proceed cautiously

because the risks of making a wrong move can be serious.

I think increasingly a larger and larger measure of economic activity is taking place

in non‑traditional industries so in the digital space, the internet space.

And the pace of change there is a serious challenge frankly for agencies, policy makers and governments

to deal with because the instrumentalities for dealing with those things

aren’t designed to move at the pace that a huge chunk of the economy is moving.

Video Length: 1 minute, 18 seconds

Investment Scams Investment Scams — A joint presentation

The Competition Bureau and the Ontario Securities Commission (OSC) have created a new video that aims to help Canadians recognize fraudulent investment schemes and keep their hard‑earned money out of the hand of scammers.

Investment Scams — A joint presentation

Transcript

Here they are: the three most dangerous words in the English language:

Get. Rich. Quick.

Oh… wait… maybe it’s these three: Double. Your. Money.

Ooops — forgot these ones: Limited. Time. Offer.

These words are the most common signs that you may be in the presence of investment fraud.

They’re empty promises, made by criminals,preying on your desire to do well with your investments and look after yourself and your family.

And by the way, investment fraud is just as dangerous whether you’re in your twenties, just starting out in the complex world of investing… or you’re a senior trying to ensure a comfortable retirement.

Look — when it comes to investing:

Beware — of guaranteed high returns, with little or no risk, hot tips, high pressure sales tactics, or impossible promises.

Be careful of unsolicited investment opportunities — these can be offered offered over the phone, through social media, or by text messages from a stranger.

Be diligent — research the opportunity through credible sources, take your time before saying yes, and be sure the person or organization approaching you is registered.

The Competition Bureau and the Ontario Securities Commission are working hard so people like you don't become the victims of fraud.

Oh — three more words. Do. Your. Homework.

For more information, visit CompetitionBureau.gc.ca and CheckBeforeYouInvest.ca

To report a fraud, contact AntiFraudCentre.ca

(Canada Wordmark)

Video Length: 1 minute, 57 seconds

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