Competition Bureau Canada
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Liquid and Viscous Products:- Worksheet

Liquid and Viscous Products
A Product Identity Declaration D Principal Display Panel
B Net Quantity Declaration E Misleading Package Design and Fill
C Dealer Name and Place of Business F Misleading Claims

Dishwashing Liquid 
Illustration
Handcream 
Illustration
arrow check the boxes to make 
sure your label complies
Principal Display 
Panel
The principal display panel of a label must be located on that part of the container normally displayed to the user.

The label must contain three basic mandatory statements which must, where applicable, appear in a prescribed manner:

  • Product Identity Declaration.
  • Net Quantity Declaration.
  • Dealer Name and Principal Place Of Business.
The product identity and net quantity declarations must appear on the principal display panel.

The following sections will discuss these mandatory statements in detail.


What to Put on a 
Label
Product Identity Declaration
The label must identify the common name of the product in terms of its generic name or function.
Except in cases where the product is a test market product, a local product, a specialty product, or a product for which knowledge of a specific language is required, the product identity must be given in both English and French.
The product identity declaration must be located on the principal display panel.
The product identity declaration must be clearly legible, and meet the requirements for minimum type height

Net Quantity Declaration
The net quantity declaration must be located on the principal display panel.
The net quantity must be displayed clearly and prominently in distinct contrast to any other information shown on the label.
The numerical portion of the net quantity must be in bold face type and meet the minimum type height requirements.
The net quantity declaration must be expressed in units of liquid volume.
The net quantity must be declared in both English and French using a valid metric word or symbol as a unit of measurement. A valid metric symbol is deemed to be bilingual.
The net quantity must be correctly rounded off and given to the required degree of precision.

Dealer Identification
The "dealer" is the person who is a retailer, manufacturer, processor, or producer of a product, or a person who is engaged in the business of importing, packing, or selling any product. In identifying the dealer, the label must be designed to meet the following requirements:
The name and place of business of the producer, or of the person for whom the product was produced for resale, must be on the label. The address should be sufficient to ensure postal delivery.
Except in the case of an ornamental container, the dealer identification must be located anywhere on the outside of the container, except on the bottom.
The dealer identification must be given in either English or French.
The dealer identification must be clearly legible, and printed in a font at least 1.6 mm (1/16") in height.
If the product is wholly imported, the dealer identification must meet additional imported identification requirements.

Misleading Packaging
Package Design and Fill
The container for the product must be constructed, filled and displayed so that consumers are not misled about either the quality or quantity of the product.

Other 
Non-Mandatory Label Information
No false or misleading information can be placed on the label. The product must conform with claims made on the label relating, for example, to type, quality, performance, function, origin, and method of manufacture. Products which claim to be " Made in Canada" must meet specific criteria.

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