Competition Bureau Canada
Symbol of the Government of Canada

Fraud Prevention Forum Partners -- List of Activities

FRAUD: RECOGNIZE IT. REPORT IT. STOP IT

Fraud Prevention Month 2008

Competition Bureau (chair)

  • News release to announce launch of Fraud Prevention Month
  • Weekly announcements to highlight issues, including fraud targeting youth, health fraud, and fraud targeting small businesses
  • new online products, including FPM Newsletter, interactive web tools, ticket tape news
  • consumer warning blitz targeting ethnic media, Canadian universities and colleges

ATB Financial

  • Sending a Fraud Prevention Forum brochure as a bank account statement insert to all customers during the month of March.
  • Brochures and a poster on display at 157 branches across Alberta.

Bank of Canada -- Ottawa

BBB Lower Mainland

  • Scam Jam -- March 27, Surrey, B.C.

BBB Maritimes

  • Mini-Scam Jam -- March 4, Moncton, N.B.
  • Mini-Scam Jam -- March 18, Sydney, N.S.
  • Mini-Scam Jam -- March 26, Yarmouth, N.S.
  • Scam Jam -- March 27, Halifax, N.S.

BBB Vancouver Island

  • Ethics Expo: Fraud Prevention “Month” has been extended to a 3-month program in 12 communities, in partnership with B.C. Securities Commission.

BBB Western Ontario

  • Scam Jam -- March 5, London, ON

Bell

  • Bellnet article/ banner (Bell Intranet site) on Fraud Prevention Month - important tips for employees at home and at work
  • In Touch Newsletter (March edition) Article on FPM and important safety tips
  • FPM banner and article on service.sympatico.ca home page (bell.ca);
  • RSS feed to existing customers with link to FPM news article on Sympatico site
  • Sympatico Compass e-newsletter Feb/March Spring Break edition - Safety zone will include a piece on online vacation scams, w/ reference to FPM and link to www.competitionbureau.gc.ca/fraud
  • Bill messages on FPM throughout March
  • FPM banner and article on Bell.ca site (privacy page). Bell.ca/privacy URL will be used in communications to Bell’s residential and business customers
  • Bill messages to SMB customers with Internet services from Bell w/reference to FPM
  • SMB e-newsletter article on FPM & important security information for small businesses
  • FPM banner and article on bell.ca/SMB

Business Practices & Consumer Protection Authority (B.C.)

  • Participating in the Mainland BC BBB Scam Jam on March 27
  • Participating in the Vancouver Island BBB Ethics Expo as a sponsor and blogging weekly about fraud-related issues of consumer interest
  • Posting consumer tips about fraud prevention in March on Web site: www.bpcpa.ca
  • Issuing an information bulletin about fraud prevention/fraud prevention month in March

Canada Post

Canada Revenue Agency

  • Weekly news releases. Topics to include: gifting arrangements (inflated donation receipts), lottery scams, tax preparers who file fraudulent income tax returns, and identity theft.

Canadian Bankers Association

  • Feature on www.cba.ca about Fraud Prevention Month and fraud prevention strategies for youth. The feature will link directly to the Fraud and Security section of the Web site, which will have tips and information for youth.
  • Feature onwww.yourmoney.cba.ca, which will link to the existing content on fraud prevention.
  • Fraud Prevention News Release providing youth with fraud prevention tips and highlight the CBA’s efforts for Fraud Prevention Month.
  • Fraud Prevention Tip of the Month – the March issue of the CBA’s email will contain information about Fraud Prevention Month as well as tips for youth.

Canadian Health Care Anti-fraud Association

  • Hosting an event, entitled Protecting Health Care by Preventing Fraud.
  • Featuring an information booth where people can ask questions and learn more about health care fraud
  • Events will be taking place across Ontario and Quebec.

Canadian Securities Administrators

Canadian Tire

  • Canadian Tire Bank will have a fraud message on customer statement
  • a variety of fraud tips at the call centre when customers are on hold

eBay

  • a mini media tour educating online consumers about phishing and spoofing emails.
  • creating an anti-phishing awareness video to teach consumers how to recognize a spoof/phishing attempt
  • provide consumers tips on safe online shopping.

Interac Association / Acxsys Corporation

  • debit card safety tip brochures for consumers and merchants

Manulife (Group Benefits Division)

  • Hosting the Canadian Health Care Anti Fraud Association booth at 2 Manulife locations in Kitchener-Waterloo.
  • Posting a communication to approximately 10,000 Canadian domiciled employees raising awareness about health care fraud and the steps they can take to reduce the risk.

Office of Consumer Affairs

  • OCA and the federal-provincial-territorial Consumer Measures Committee offer an Identity Theft Checklist and Kit for consumers and businesses. www.ConsumerInformation.ca

Office of the Privacy Commissioner of Canada

  • Elizabeth Denham, Assistant Commissioner, speaking at the Fraud Off! event at Dalhousie March 6
  • She will discuss social networking sites and the importance of protecting your personal information online.
  • Developed a fact sheet for young people on how to prevent identity theft online, specifically on social networking sites like Facebook and MySpace.

Office of the Saskatchewan Information and Privacy Commissioner

  • e-newsletter featuring Fraud Prevention Month, as well as on Web site: www.oipc.sk.ca

RCMP

  • Proud to be working in partnership with the Competition Bureau, Ontario Provincial Police, Sûreté du Québec and others on this fraud awareness campaign
  • Participating in the national launch of the Bank of Canada-lead Anti-fraud Training Program in Toronto March 3
  • Fraud Prevention and Cyber Security Tips on web site: www.rcmp-grc.gc.ca
  • DVD available of stock footage and interviews from the Canadian Anti-Fraud Call Centre

Rogers Communications

  • PSAs on radio and TV
  • message on bill inserts for wireless and consolidated

Sears Canada

  • Fraud prevention message on March Sears credit card statements (Distribution: English 2,245,000; French 655,000)
  • Over 1,200 posters to be placed in corporate stores
  • Over 3 million catalogue inserts will be distributed through media 06'8 – “Outdoor Living Sale”.
  • "Fraud: Recognize it. Report it. Stop it." logo will be displayed on the www.sears.ca home page. The logo will then lead to a page about Fraud Awareness with a link to the PhoneBusters site.
  • Fraud Prevention information will be displayed on our Intranet during the month of March.
  • Fraud Prevention display (posters, brochures, calendars) in Sears’ Corporate Offices March 3 to 5, including a Fraud Quiz

TD Meloche Monnex

  • Posters
  • Popup
  • Email message from Antoine Landry, Vice President Communications, to launch the campaign
  • Phone messages
  • Banner ads on Web sites

TransUnion

  • Bookmark provided to every consumer ordering a credit report for month of March
  • Branded posters displayed in all consumer relation areas
  • Tag line added to email signature line for all associates
  • Communication of month’s events
  • Internal Tips and Fraud Prevention quizzes to increase awareness
  • Branded fraud prevention items give-away and month end draw for fraud (prevention) related products.
  • Banner added to TU Fraud section of Web site