Competition Bureau provides comments on wireless code of conduct

OTTAWA, February 6, 2013 — The Competition Bureau responded today to the Canadian Radio-television and Telecommunications Commission's (CRTC) call for comments (Telecom Notice of Consultation 2012-557) regarding the Commission's proceeding to establish a mandatory code of conduct for wireless service providers to address clarity and content in service agreements.

The Bureau believes that discouraging the creation of switching costs that tend to reduce customer mobility, and effectively encouraging the provision of sufficient information to enable informed consumer choice, will allow Canadians to enjoy the beneficial effects of greater competitive forces in wireless markets, including lower prices, higher quality service, and greater innovation.

The Bureau's full submission to the CRTC can be found on our website.

This submission was prepared as part of the Bureau's advocacy mandate under section 125 of the Competition Act, which grants us a statutory right to make representations before federal regulators.

The Competition Bureau, as an independent law enforcement agency, ensures that Canadian businesses and consumers prosper in a competitive and innovative marketplace.


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