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Bait and Switch Selling

The Competition Act prohibits engaging in bait and switch selling. Bait and switch selling occurs when a product is advertised at a bargain price, but is not available for sale in reasonable quantities even though the nature of the market, the nature and size of the  business, and the nature of the advertisement suggest there should be available stock at a reduced price.

The Act also provides specific circumstances where it would not apply. In essence, if the business that advertise the product can show:

Remedies for non-compliance

If a person is found to have contravened the bait and switch provision of the law, this person may be ordered to stop engaging in such conduct, to publish a corrective notice, and/or to pay an administrative monetary penalty.

For individuals, the penalty for first-time violations is up to the greater of:

For corporations, the penalty for a first-time violation is up to the greater of:

Compliance programs

Having a credible and effective compliance program can provide benefits in dealing with the Competition Bureau to resolve a violation of one of the legislation it enforces. A compliance program can also help:

Commissioner’s opinions

To find out more information on written opinions under section 124.1 of the Competition Act, contact the Bureau’s Information Centre toll-free at 1-800-348-5358 or online. If a written opinion is provided by the Commissioner, a fee will apply based upon the section of the Act the proposed conduct or practice applies to. A written opinion is binding on the Commissioner as long as the facts submitted are accurate, and it remains binding if the facts on which the opinion is based remain substantially unchanged and your conduct or practice is carried out, as proposed.  All fees and service standards for written opinions are set out in the Competition Bureau Fee and Service Standards Policy.

Further reading

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