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Regulating the Canadian taxi and ride sharing industry: Recommendations and highlights


November 26, 2015

Guiding principles for regulating the taxi and ride sharing industry:

  • Provincial and municipal governments should limit regulations to those required to achieve legitimate policy goals, such as protecting passenger safety.
  • Care should be taken to ensure that regulations do not restrict competition and innovation any more than is necessary to achieve legitimate policy goals.
  • Regulations should be applied equally to taxis and ride‑sharing services to ensure that one does not gain a competitive advantage over the other.
  • Where possible, restrictions on traditional taxis should be relaxed, rather than imposing additional regulations on ride‑sharing services.

Key Competition Bureau recommendations:

  • Ease price controls, such as regulated taxi fares, to allow fares to be adjusted during periods of varying demand, such as weekends, evenings and bad weather.
  • Eliminate restrictions on the number of taxi plates issued and move to a system where additional qualified drivers may operate as vehicles‑for‑hire.
  • Allow all drivers to respond to street hails, regardless of whether they work for a taxi company or ride‑sharing service, unless there is a compelling policy reason not to do so.
  • Provide incentives to drivers to operate accessible vehicles in areas where consumers are under‑served.
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