Language selection


Stop Overpaying. Start Switching.

Stop Overpaying. Start Switching.


Did you know that you can take advantage of competition between service providers to lower your monthly bills and get better products and services by switching providers or renegotiating your contracts?

In fact, you could be overpaying around $1,860 per year by sticking with your telecom, banking and insurance plans combined.Footnote 1

In the past year, 1 in 4 Canadians surveyed renegotiated their contracts or switched providers to take advantage of better deals and services.Footnote 2

It’s time to make service providers compete for your business. Stop overpaying and start switching.

Why you should consider switching service providers or renegotiating your contract
  • Canadians surveyed switched for…
    • A better price or deal: 53%
    • Better products or services: 29%
  • Median estimated annual savings from switching service providers or renegotiating contracts
    • Cell phone: $240
    • Television: $360
    • Internet: $300
    • Home Insurance: $360
    • Car Insurance: $240
    • Banking: $360
    • Total: $1,860

What you need to know about switching or renegotiating

Why should you switch providers or renegotiate your contracts?

By switching or renegotiating you can reduce your monthly bills and get better products and services. More than half of Canadians surveyed who switched their service provider did so for a better price or a better deal, and more than a quarter did so for better products and services.Footnote 3

Does renegotiating your contract really work?

Yes. For example, 7 in 10 Canadians surveyed who told their cell phone provider they might switch got a better deal.Footnote 4

Is it worth switching providers instead of renegotiating your contract?

Yes, it can be. In fact, for 6 services combined, you could save around $840 more a year by switching providers instead of renegotiating your contracts.Footnote 5

Is switching providers hard?

Switching providers is easier than you think. For example, 8 in 10 Canadians surveyed who switched cell phone providers say it was easy to do.Footnote 6 Depending on the type of service, your new provider may even be able to transfer your services for you.

Comparison sites like the Bank Account Comparison Tool make comparing services, plans and prices across multiple providers easier.

How do you switch providers or renegotiate your contract?

Follow five simple steps to make sure you keep getting the best deal.

Make a plan to switch or renegotiate

Here are five simple steps you can take to make sure you get the best deal.

Step 1: Pick a date

Choose the best time to switch. If you’re on a contract, it can be shortly before your contract expires. If you’re not, find a month that would be easy for you to switch or at a time of year where there are good deals to be had.

Step 2: Compare services

Review your current service plan and monthly bills to see what’s included and how much you’re paying. Compare your current services to other offers available in the market. Use comparison sites to easily compare services from multiple providers.

If you’re unsure about a provider, ask a friend or family member who uses that provider for their experience or seek out independent reviews or satisfaction surveys online.

Step 3: Switch or renegotiate

If you find a better offer, make the switch. If you prefer to stay with your current provider, use the better offer to renegotiate your contract. You can find advice online on how to renegotiate with your provider, like tips on renewing and renegotiating your mortgage.

Step 4: Set up and cancel services

Before you set up a new service, familiarize yourself with the deadlines for cancelling your existing services, including when your billing cycle ends.

Before signing a new contract, make sure to read all the fine print to confirm what services are included, all of the associated fees, and the contract term.

For many services, you can switch your provider without having to contact your current provider to cancel your service. If your new provider is unable to transfer your service for you, contact your current provider to cancel your services.

Step 5: Set a reminder to evaluate your services

Prices are always changing – what’s a great deal one year may not be the next. Set reminders to review your services, especially for those services that don’t have renewal or expiration dates.

Annual reminders synchronized with your billing cycles will help you plan ahead and remember deadlines for cancelling services. This can help to ensure that your services continue to meet your needs, at a fair market price.

Date modified: