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Find answers to your questions by consulting our plans and reports, technical guidance documents and tools for consumers and businesses.


Our various types of publications are categorized in the following three main areas:

Services and information

Plans and reports

Annual planning and reporting documents, as well as quarterly performance measurement and statistics reports.

Technical guidance documents

Bulletins, enforcement guidelines, reports, submissions and studies, and technical backgrounders.

Tools for consumers and businesses

The Little Black Book of Scams, fee and service standards, fraud prevention material, multimedia tools, and pamphlets.

Archived publications

Corporate and technical guidance documents archived for reference, research or recordkeeping purposes.

A to Z publications

Complete alphabetized list of all the Bureau's publications.

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